Privacy Policy

1. INTRODUCTION

FOMO Fit, getfomofit.com, appreciates your business and trust. We are a USA-based company, creating products to enhance your health and fitness. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services.

2. DATA COLLECTED

DATA STORAGE LOCATION

We are the United States based company and operate web servers hosted in the USA. Our hosting provider SiteGround adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on SiteGround privacy policy, please see here: SiteGround Privacy

REGISTRATION DATA

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

PURCHASE DATA

To receive product support, you have to have purchased one or more FOMO Fit products. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with product support and other customer services.

SUPPORT DATA

If you have registered on our platform and have a valid account, you can submit support tickets for assistance. Support form submissions are sent to our third party Zendesk ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Zendesk adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Zendesk Privacy Policy.

COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email, hosted by Google G Suite which adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Google Privacy Policy

These submissions are only kept for customer service purposes they are never shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.